Information Technology Services
Working with so many clients across all different industries, Dermody, Burke & Brown has a unique opportunity to see the common factors most profoundly effecting clients' operations - factors such as Information & Communications Technology (ICT). In today's global economy, ICT isn't just important, it is ubiquitous. Not surprisingly, DB&B observed that those organizations utilizing optimal solutions for voice, video and data are also more effective and efficient - and usually more profitable. But we also noticed that many of our clients were confused about their ICT choices. From "big picture" decisions about overall network infrastructure design down to the hardware and software on individuals' desktops, many of our clients were struggling to select, implement, and use the best technology for them - technology that would grow as they grow, change as their needs change. To meet our clients' evolving needs, DB&B established our ICT Services Department, which provides:
Network Design & Consulting
Our ICT team performs needs analyses of clients' existing network infrastructures, evaluates the components' strengths and weaknesses, and develops and implements design plans to suit clients' emerging technological needs.
We help clients protect themselves from a wide variety of Internet-borne threats via innovative network security technologies. We also develop state-of-the-art solutions to preserve data integrity and manage existing network infrastructures securely.
Network Optimization, Monitoring & Efficiency
We have the devices that can assist any company in better optimizing and monitoring their ICT network and systems. Overall monthly costs incurred from telecommunications equipment and network downtime can cripple a company. We can streamline the productivity of the network thus reducing overall costs.
For those clients needing to enhance or develop new business capabilities, DB&B can specify, plan and coordinate the ICT solution, handle functional process design, develop detailed specifications, and help negotiate with outside vendors. DB&B has been an authorized, certified reseller of Sage Select products since 1986. Sage Software provides business management software and services to more than 2.4 million small and medium-sized businesses throughout the U.S. and Canada. Applications cover a full range of business processes including accounting, customer relationship management, contact management, human resources, e-commerce, distribution, and specialized industry processes, among many others.
Computer Fraud Prevention & Investigation
DB&B develops both preemptive strategies and post-incident solutions to mitigate such ICT abuse and security concerns as:
- Preventing malicious destruction of vital data and documents
- Detecting employee misuse of ICT systems
- Stopping unauthorized network access
- Preventing of fraudulent transactions
- Performing IP address tracing and email tracking
Sarbanes-Oxley ICT Readiness & Planning
We are experts in multiple types of IT Regulatory Compliance. If your company or organization is obligated to follow one or more compliance regulations, we can help. We provide Internal Audit, Consulting, and Pre-Exam Readiness services for all types of compliance areas.
Office Productivity Consulting
To help clients use the technology to its fullest potential, the DB&B ICT team provides customized classroom training and reference manuals on the Microsoft™ Office Suite (Word, Excel, PowerPoint, Office Access) as well as general internet usage and web browsers.
Disaster Recovery Planning
DB&B helps clients plan for the worst case scenario: manmade or natural disaster. Our ICT team identifies all tasks that must be completed before, during and after a disaster and a timetable for each. We provide an executive summary and complete documentation of all backup and recovery procedures. We create inventory lists associated with off-site storage, information for backup recovery, and ultimate synchronization of data at the conclusion of the technology recovery process. We also help clients establish the tasks and teams that are so critical to the recovery process and develop training requirements for executives, team leaders and team members, to ensure that all technology or business changes are considered for in the recovery plan.